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Support

  • Documentation homeOverview and common starting points.
  • User manual (PDF)Download the printable NAVO W1 user guide.
  • Features & guidesAll usage guides in one place.
  • FAQAnswers to common questions.
  • Firmware updatesRelease notes and fixes for NAVO W1 firmware.
  • Replacement partsShop straps and chargers based on warehouse availability.

Feature Guides

  • First time setupLanguage and unit setup basics.
  • Pair your watch on AndroidInstall the app, pair NAVO W1, and install a golf course.
  • Pair your watch on iPhoneInstall the app, pair NAVO W1, and install a golf course.
  • Setting the timeGPS time, daylight saving time, and manual time setup.
  • Wake up & navigationWake gestures and movement between screens.
  • Using NAVO when not playingWatch faces, quick settings, menu access, and controls.
  • Updating golf courses in the appFind a course update in the NAVO app and install it.
  • Starting a roundOpen Play Golf, lock GPS, choose a course, and begin.
  • Playing golf - main screenMain tap targets for distance and scoring.
  • Playing golf - menu & viewsIn-round tools, settings, and swipe views.
  • GPS distancesFront, middle, and back yardages.
  • HazardsFront and carry distances to hazards.
  • Shot distance measurementMeasure distance between two shot points.
  • ScoringTrack strokes, putts, FIR, and GIR.
  • SlopeShow elevation-adjusted distances.
  • Buttons & controlsHow to use crown button, lower button, and touch.
  • Battery & chargingCharging instructions and battery care.
  • Water resistance & careCleaning and care best practices.

Need more help?

Contact supportSend us your question directly.
Documentation menuCurrent: Firmware updates

Support

  • Documentation homeOverview and common starting points.
  • User manual (PDF)Download the printable NAVO W1 user guide.
  • Features & guidesAll usage guides in one place.
  • FAQAnswers to common questions.
  • Firmware updatesRelease notes and fixes for NAVO W1 firmware.
  • Replacement partsShop straps and chargers based on warehouse availability.

Feature Guides

  • First time setupLanguage and unit setup basics.
  • Pair your watch on AndroidInstall the app, pair NAVO W1, and install a golf course.
  • Pair your watch on iPhoneInstall the app, pair NAVO W1, and install a golf course.
  • Setting the timeGPS time, daylight saving time, and manual time setup.
  • Wake up & navigationWake gestures and movement between screens.
  • Using NAVO when not playingWatch faces, quick settings, menu access, and controls.
  • Updating golf courses in the appFind a course update in the NAVO app and install it.
  • Starting a roundOpen Play Golf, lock GPS, choose a course, and begin.
  • Playing golf - main screenMain tap targets for distance and scoring.
  • Playing golf - menu & viewsIn-round tools, settings, and swipe views.
  • GPS distancesFront, middle, and back yardages.
  • HazardsFront and carry distances to hazards.
  • Shot distance measurementMeasure distance between two shot points.
  • ScoringTrack strokes, putts, FIR, and GIR.
  • SlopeShow elevation-adjusted distances.
  • Buttons & controlsHow to use crown button, lower button, and touch.
  • Battery & chargingCharging instructions and battery care.
  • Water resistance & careCleaning and care best practices.

Firmware changelog

Updates and fixes included in NAVO W1 firmware releases, listed newest first.

Version 1.6.6

NAVO W1
  • Black screen and apparent battery drain: Fixed an issue that could make the screen go black after around two hours, making the watch appear to have died or drained its battery. The battery itself was not actually draining.
  • Automatic hole progression: Improved how the watch advances between holes to reduce incorrect hole changes when passing near another tee box.

Version 1.6.5

NAVO W1
  • Automatic time and date sync: The watch now automatically synchronizes its time and date with the connected phone through the NAVO app.

Version 1.6.2

NAVO W1
  • Default slope setting: Slope Mode is now off by default. It can still be enabled from Settings > Golf Settings > Slope Mode.

Version 1.6.0

NAVO W1
  • Default score prompts: Score tracking prompts are now off by default. During first-time setup, golfers can choose to turn them on.

How to update your watch

  1. Charge your NAVO W1 and keep it close to your phone.
  2. Open the NAVO app and make sure your watch is connected.
  3. Open the menu, then go to My Device and select Check Updates.
  4. Install the available update and keep the watch close to your phone until it finishes.

Still experiencing an issue?

If the problem continues after updating, tell us your watch model, firmware version, and what happened.

Contact support
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