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Support

  • Support home
  • User manual
  • All guides

Get started

  • First-time setup
  • Turn on & use the buttons
  • Pair with iPhone
  • Pair with Android
  • Set the time
  • Wake up & navigate
  • Use your watch off the course

Play golf

  • Start a round
  • Understand the golf screen
  • Read GPS distances
  • View hazards
  • Use Green View
  • Keep your score
  • Measure a shot
  • Use Slope Mode
  • Use the golf menu & finish a round

Fix a problem

  • Distances look wrong
  • My watch will not turn on
  • GPS is still searching
  • I cannot find my course

Care & updates

  • Battery & charging
  • Wear & change the band
  • Water resistance & care
  • Update or find a golf course

Resources

  • FAQ
  • Firmware updates
  • Replacement parts

Need more help?

Contact supportSend us your question directly.
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Support

  • Support homeChoose a task or find help with a problem.
  • User manualRead the illustrated guide or download the PDF.
  • All guidesBrowse every NAVO W1 guide.

Get started

  • First-time setupCharge, turn on, and choose language and units.
  • Turn on & use the buttonsPower on, wake the display, and use both buttons.
  • Pair with iPhoneConnect to NAVO Golf and enable permissions.
  • Pair with AndroidConnect to NAVO Golf and enable permissions.
  • Set the timePhone sync, GPS time, daylight saving, and manual time.
  • Wake up & navigateUnderstand swipes from the clock and during golf.
  • Use your watch off the courseWatch faces, Quick Settings, and round history.

Play golf

  • Start a roundFind GPS, select your course, and choose a starting hole.
  • Understand the golf screenDistances, swipe directions, and tap shortcuts.
  • Read GPS distancesFront, middle, and back of the green explained.
  • View hazardsRead full hazard names and front/carry distances.
  • Use Green ViewMove the pin to check the distance to the flag.
  • Keep your scoreStrokes, putts, FIR, GIR, and your scorecard.
  • Measure a shotMeasure from where you hit to where the ball finishes.
  • Use Slope ModeSwitch elevation-adjusted distances on or off.
  • Use the golf menu & finish a roundOpen tools, change brightness, and exit the game.

Fix a problem

  • Distances look wrongCheck the hole, GPS, Slope, units, and course data.
  • My watch will not turn onCheck power-on, charging contacts, and USB power.
  • GPS is still searchingFind GPS outdoors or follow the update-and-reset steps.
  • I cannot find my courseSearch for an update or request missing course data.

Care & updates

  • Battery & chargingCharge correctly and check a watch that will not turn on.
  • Wear & change the bandVideo guides for wearing the band and changing it with quick release.
  • Water resistance & careClean, rinse, and dry your watch.
  • Update or find a golf courseInstall course updates or report a missing course.

Resources

  • FAQQuick answers to common questions.
  • Firmware updatesUpdate your watch and see what has changed.
  • Replacement partsShop replacement straps and chargers.

Battery & Charging

Charging basics and everyday battery care.

NAVO W1 magnetic charger
Align the magnetic charger so it sits flush.

NAVO W1 lasts more than two full rounds of golf on a single charge, with up to 12 days of standby.

Check your battery level

The watch battery icon gives a good visual estimate of the current level. The watch does not display a numeric percentage. To see the battery percentage, open the NAVO app and look near the Bluetooth logo at the top of the main dashboard.

Outside golf mode, swipe left to right from the clock screen to open Quick Settings. The battery icon is in the top-left corner. During a round, it is in the top-left corner of the main golf screen.

Charge your watch

  1. Make sure the watch and charging contacts are clean and dry.
  2. Attach the included magnetic USB charger to the back of the watch. It should sit flat against the contacts.
  3. Connect to USB power and check that charging is shown on the watch.

If the watch will not turn on

Press and hold the crown button to turn it on. A short press wakes an already powered-on watch.

If it does not respond, connect the charger and let it charge before trying again. Check that the contacts are dry and clean, the charger sits flat, and the USB power source works.

If the watch still does not charge or turn on, contact support and describe what happens when the charger is connected.

Battery care

A full charge is best done before a round. If you are storing the watch, top it up every few weeks to keep the battery healthy.

Avoid charging in extreme heat or cold and keep the charging contacts clean and dry.

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Product

  • NAVO W1
  • Golf GPS Watch
  • Download app

Guides

  • Best Golf GPS Watch
  • Garmin Comparison
  • No-Subscription Guide

Support

  • Support home
  • Features & guides
  • User manual PDF
  • Firmware changelog
  • Request a course update
  • Replacement parts
  • Contact
  • Call (888) 920-2777

    Virtual assistant answers first.
    Live team: Mon–Fri, 8 a.m.–2 p.m. ET

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NAVO

Ready to play. A simple golf GPS watch with clear distances, essential stats, and no subscription.

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