Privacy Policy

Information we collect

We collect information you provide directly, such as your email address, name, shipping details, and payment information when you place an order or contact support. We also collect technical data like IP address, device information, and usage data to help operate and improve the site.

If you provide an email address when submitting feedback, it may be used to follow up on your review. It is never displayed publicly.

When you use course search or Ask NAVO, we may collect the search terms, chat messages, assistant responses, related support topics, page context, and technical data such as browser information and hashed IP address.

How we use information

• Process orders, payments, and deliveries.
• Provide customer support and respond to requests.
• Improve our products, services, and website experience.
• Understand course coverage demand and improve Ask NAVO responses.
• Comply with legal obligations and protect against fraud.

NAVO Golf GPS app

If you use the NAVO Golf GPS mobile app, we may collect app-related data such as device type, operating system, app usage events, crash or diagnostic information, and location data when you grant the app permission to access location services.

We use this information to provide core app functionality, improve GPS and course-related features, troubleshoot issues, and maintain the performance and security of the app. App store providers such as Apple and Google may also collect information under their own privacy policies.

Sharing information

We may share information with service providers who help us operate the site, process payments, ship products, and provide analytics. We do not sell your personal information.

Cookies and analytics

We use cookies and similar technologies to remember preferences, measure performance, and improve the site. You can control cookies through your browser settings.

Data retention

We keep personal information only as long as necessary for the purposes described in this policy, unless a longer retention period is required by law.

Course search and Ask NAVO logs are reviewed to improve coverage, support content, and site performance. We avoid storing raw IP addresses for these logs.

Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information. To make a request, contact us using the details below.

Contact

3T Technologies LTD
Rm 22B, 22/F, Kiu Yin Commercial Building
361 - 363 Lockhart Rd, Wanchai, Hong Kong

For support requests, visit /contact.