This section is organized like product documentation. Use the left navigation to jump to any article, and bookmark a specific guide URL when you need to revisit it later.
Support Documentation
Setup guides, feature tutorials, and troubleshooting resources for NAVO W1.
Connect your NAVO W1 to the NAVO app
We recommend connecting your watch after purchase. A connected watch helps with:
- Automatic warranty registration linked to your app email account
- Course updates
- Firmware updates
- Faster customer support
Your phone is not required while playing. The app is only used for updates and account services.
Download the NAVO app
Install the app, sign in, and connect your NAVO W1 to keep your watch current.
Warranty Registration
Your NAVO W1 warranty can be automatically associated with your account when you sign in to the NAVO app and connect your watch.
We recommend connecting your watch after purchase to simplify future support and warranty verification.
Distance Accuracy Troubleshooting
For the best distance experience, we recommend connecting your NAVO W1 to the NAVO app and installing the latest course updates before your next round.
If you do not have time to update before playing, prefer not to connect the app before the round, or if distances still appear unusually high or inconsistent on some holes, try turning Slope Mode OFF:
Settings → Golf Settings → Slope Mode → OFF
With Slope Mode OFF, the watch displays standard GPS distances to the front, middle, and back of the green.
Start here
Begin with the feature guide index, then move through setup, in-round usage, and care topics.
Popular guides
First time setupLanguage and unit setup basics.Pair your watch on AndroidInstall the app, pair NAVO W1, and install a golf course.Pair your watch on iPhoneInstall the app, pair NAVO W1, and install a golf course.Setting the timeGPS time, daylight saving time, and manual time setup.Wake up & navigationWake gestures and movement between screens.Using NAVO when not playingQuick settings, menu access, and controls.Updating golf courses in the appFind a course update in the NAVO app and install it.Starting a roundOpen Play Golf, lock GPS, choose a course, and begin.Playing golf - main screenMain tap targets for distance and scoring.GPS distancesFront, middle, and back yardages.Battery & chargingCharging instructions and battery care.
Need something else?
User manual PDFDownload or print the NAVO W1 user guide.Support FAQQuick answers for common questions.Request a course updateFirst check and install an available course through the app. Request help only if it is missing or incorrect.Replacement partsSubscribe for strap, charger, and product updates.Download the appOpen the iPhone or Android download page for the NAVO app.Contact supportReach out with your watch model and detailed issue.