NAVO
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Support

  • Support home
  • User manual
  • All guides

Get started

  • First-time setup
  • Turn on & use the buttons
  • Pair with iPhone
  • Pair with Android
  • Set the time
  • Wake up & navigate
  • Use your watch off the course

Play golf

  • Start a round
  • Understand the golf screen
  • Read GPS distances
  • View hazards
  • Use Green View
  • Keep your score
  • Measure a shot
  • Use Slope Mode
  • Use the golf menu & finish a round

Fix a problem

  • Distances look wrong
  • My watch will not turn on
  • GPS is still searching
  • I cannot find my course

Care & updates

  • Battery & charging
  • Wear & change the band
  • Water resistance & care
  • Update or find a golf course

Resources

  • FAQ
  • Firmware updates
  • Replacement parts

Need more help?

Contact supportSend us your question directly.
Browse helpCurrent: Support home

Support

  • Support homeChoose a task or find help with a problem.
  • User manualRead the illustrated guide or download the PDF.
  • All guidesBrowse every NAVO W1 guide.

Get started

  • First-time setupCharge, turn on, and choose language and units.
  • Turn on & use the buttonsPower on, wake the display, and use both buttons.
  • Pair with iPhoneConnect to NAVO Golf and enable permissions.
  • Pair with AndroidConnect to NAVO Golf and enable permissions.
  • Set the timePhone sync, GPS time, daylight saving, and manual time.
  • Wake up & navigateUnderstand swipes from the clock and during golf.
  • Use your watch off the courseWatch faces, Quick Settings, and round history.

Play golf

  • Start a roundFind GPS, select your course, and choose a starting hole.
  • Understand the golf screenDistances, swipe directions, and tap shortcuts.
  • Read GPS distancesFront, middle, and back of the green explained.
  • View hazardsRead full hazard names and front/carry distances.
  • Use Green ViewMove the pin to check the distance to the flag.
  • Keep your scoreStrokes, putts, FIR, GIR, and your scorecard.
  • Measure a shotMeasure from where you hit to where the ball finishes.
  • Use Slope ModeSwitch elevation-adjusted distances on or off.
  • Use the golf menu & finish a roundOpen tools, change brightness, and exit the game.

Fix a problem

  • Distances look wrongCheck the hole, GPS, Slope, units, and course data.
  • My watch will not turn onCheck power-on, charging contacts, and USB power.
  • GPS is still searchingFind GPS outdoors or follow the update-and-reset steps.
  • I cannot find my courseSearch for an update or request missing course data.

Care & updates

  • Battery & chargingCharge correctly and check a watch that will not turn on.
  • Wear & change the bandVideo guides for wearing the band and changing it with quick release.
  • Water resistance & careClean, rinse, and dry your watch.
  • Update or find a golf courseInstall course updates or report a missing course.

Resources

  • FAQQuick answers to common questions.
  • Firmware updatesUpdate your watch and see what has changed.
  • Replacement partsShop replacement straps and chargers.

NAVO W1 · Support

How can we help?

From your first power-on to your next round. Find clear steps, real watch screens, and help when something feels wrong.

Call NAVO support

Our virtual assistant answers your call. You can request to speak with our team Monday–Friday, 8 a.m.–2 p.m. Eastern Time.

Call (888) 920-2777

New to NAVO W1?

Press and hold the crown button to turn on your watch. Start here for charging, setup, and your first round.

Set up my watch →

Help with a problem

My watch will not turn on →GPS is still searching →I cannot find my course →The distances look wrong →

Explore the guides

01

Get started

Turn on your watch, set it up, and find your way around.

Browse guides →
02

Play golf

Start a round, read the screen, and use the golf tools.

Browse guides →
03

Fix a problem

Check unexpected distances, GPS search, or a missing course.

Browse guides →
04

Care & updates

Charge, fit the strap, and keep your watch ready.

Browse guides →

Manual, updates & parts

Illustrated user manualRead online or save the PDF.Firmware updatesUpdate instructions and release notes.Replacement straps & chargersCheck availability and shop parts.Frequently asked questionsThe app, warranty, battery life, and more.

Connect with NAVO Golf

The app handles course and firmware updates and helps with warranty registration. Your phone is optional while playing.

Pair with iPhonePair with Android

Still need help?

Tell us what you see and what you have tried. For course issues, include the course name, location, and affected holes.

Contact support
NextUser manual

Product

  • NAVO W1
  • Golf GPS Watch
  • Download app

Guides

  • Best Golf GPS Watch
  • Garmin Comparison
  • No-Subscription Guide

Support

  • Support home
  • Features & guides
  • User manual PDF
  • Firmware changelog
  • Request a course update
  • Replacement parts
  • Contact
  • Call (888) 920-2777

    Virtual assistant answers first.
    Live team: Mon–Fri, 8 a.m.–2 p.m. ET

Company

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  • Terms of service

NAVO

Ready to play. A simple golf GPS watch with clear distances, essential stats, and no subscription.

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