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Support

  • Support home
  • User manual
  • All guides

Get started

  • First-time setup
  • Turn on & use the buttons
  • Pair with iPhone
  • Pair with Android
  • Set the time
  • Wake up & navigate
  • Use your watch off the course

Play golf

  • Start a round
  • Understand the golf screen
  • Read GPS distances
  • View hazards
  • Use Green View
  • Keep your score
  • Measure a shot
  • Use Slope Mode
  • Use the golf menu & finish a round

Fix a problem

  • Distances look wrong
  • My watch will not turn on
  • GPS is still searching
  • I cannot find my course

Care & updates

  • Battery & charging
  • Wear & change the band
  • Water resistance & care
  • Update or find a golf course

Resources

  • FAQ
  • Firmware updates
  • Replacement parts

Need more help?

Contact supportSend us your question directly.
Browse helpCurrent: Update or find a golf course

Support

  • Support homeChoose a task or find help with a problem.
  • User manualRead the illustrated guide or download the PDF.
  • All guidesBrowse every NAVO W1 guide.

Get started

  • First-time setupCharge, turn on, and choose language and units.
  • Turn on & use the buttonsPower on, wake the display, and use both buttons.
  • Pair with iPhoneConnect to NAVO Golf and enable permissions.
  • Pair with AndroidConnect to NAVO Golf and enable permissions.
  • Set the timePhone sync, GPS time, daylight saving, and manual time.
  • Wake up & navigateUnderstand swipes from the clock and during golf.
  • Use your watch off the courseWatch faces, Quick Settings, and round history.

Play golf

  • Start a roundFind GPS, select your course, and choose a starting hole.
  • Understand the golf screenDistances, swipe directions, and tap shortcuts.
  • Read GPS distancesFront, middle, and back of the green explained.
  • View hazardsRead full hazard names and front/carry distances.
  • Use Green ViewMove the pin to check the distance to the flag.
  • Keep your scoreStrokes, putts, FIR, GIR, and your scorecard.
  • Measure a shotMeasure from where you hit to where the ball finishes.
  • Use Slope ModeSwitch elevation-adjusted distances on or off.
  • Use the golf menu & finish a roundOpen tools, change brightness, and exit the game.

Fix a problem

  • Distances look wrongCheck the hole, GPS, Slope, units, and course data.
  • My watch will not turn onCheck power-on, charging contacts, and USB power.
  • GPS is still searchingFind GPS outdoors or follow the update-and-reset steps.
  • I cannot find my courseSearch for an update or request missing course data.

Care & updates

  • Battery & chargingCharge correctly and check a watch that will not turn on.
  • Wear & change the bandVideo guides for wearing the band and changing it with quick release.
  • Water resistance & careClean, rinse, and dry your watch.
  • Update or find a golf courseInstall course updates or report a missing course.

Resources

  • FAQQuick answers to common questions.
  • Firmware updatesUpdate your watch and see what has changed.
  • Replacement partsShop replacement straps and chargers.

Updating golf courses in the app

Use the NAVO app to find and install the latest update for a golf course.

Install a course update

  1. Open the NAVO app.
  2. Tap the menu icon in the top-left corner.
  3. Select Update Golf Courses.
  4. Search for or select the course you want to update.
  5. Press Install for that course.
  6. Keep the charged watch paired and close to your phone until the installation finishes.
Course Update screen showing an available update and the Install button
When an update is available, open the course and press Install.

Start course search on the watch

The watch does not look for nearby courses automatically. Go outdoors and, from the clock screen, press the top-right crown-style button once. Confirm that GPS Searching appears, then wait for nearby courses. See the starting a round guide for the complete steps.

Still cannot find the course?

Search by the course name in the NAVO app under Update Golf Courses. If it is listed, select it and press Install. If it is missing or still incorrect after an update, send the exact course name, city/country, and affected holes with your request. A current scorecard photo can help.

Check the NAVO course database. If the course is listed there, it does not need to be added again; follow the installation steps above. Submit a course update request only if the course is not listed or its information is incorrect.

Related resources

Pair your watch on AndroidPair your watch on iPhoneCheck course availabilityStart GPS course search on the watchDownload the NAVO appRequest a missing or corrected course
PreviousWater resistance & careNextFAQ

Product

  • NAVO W1
  • Golf GPS Watch
  • Download app

Guides

  • Best Golf GPS Watch
  • Garmin Comparison
  • No-Subscription Guide

Support

  • Support home
  • Features & guides
  • User manual PDF
  • Firmware changelog
  • Request a course update
  • Replacement parts
  • Contact
  • Call (888) 920-2777

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    Live team: Mon–Fri, 8 a.m.–2 p.m. ET

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NAVO

Ready to play. A simple golf GPS watch with clear distances, essential stats, and no subscription.

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