Support FAQ
Answers to common NAVO W1 questions about setup and on-course use.
If you still need help after reviewing these answers, contact support and include your watch model and question.
Are all golf courses included?
Yes. NAVO covers over 42,000 courses worldwide.
Use the course search to double-check a club before you buy.
If a course is missing or has changed, we'll update it within 5 working days upon request.
How do course updates work?
Just send us:
- the course address
- the layout / map
- the scorecard
That's it -- we take care of the rest.
Is there a subscription?
No.
Course updates are free for life.
How long does the battery last?
More than two full rounds of golf on a single charge,
with up to 12 days of standby.
What comes with NAVO W1?
NAVO W1 comes with the watch and a magnetic USB charging cord.
Do I need my phone on the course?
No.
NAVO works independently on the course. All 42,000+ courses are already preloaded, so your phone is not needed while you play.
An optional app is available if you want to update your watch, manage courses, or review your game data.
What does the NAVO app do?
The NAVO app is optional and adds extra features:
- Course updates - update existing courses or request missing ones (usually added within 5 days)
- Firmware updates - keep your watch up to date
- Score tracking & stats - track your performance over time (score progression, fairways hit (FIR), greens in regulation (GIR), and more)